OnShift Engage

I was involved in the entire lifecycle of this new product endeavor. The team Product Owner and I performed all of the industry analysis, user research, persona creation, idea validation, data collection and analysis. I was responsible for white board sessions, sketches, site maps, wireframes, high fidelity mockups and prototypes.

Engage is a product to help reduce churn in the long-term medical care space. It allows employees to message one another, have visibility into their schedules, check-in and check-out of work, as well as seeing how they are tracking in a rewards-based point system to promote positive behavior. It then allows managers visibility into their teams attendance behaviors. Managers can then proactively reach out to employees who are displaying negative attendance behavior and have a conversation about their productivity.